Orders to destinations outside the UK will normally be delivered within 7-10 working days. Once we have dispatched your order, a tracking number for international orders will always be provided in your shipment email. We recommend to check this tracking information in the first instance to locate your parcel.
We post via Royal Mail, who subsequently pass the parcel on to the local delivery company in the destination country. Please see a list of common local post offices at the bottom of this page.
If you have missed your delivery, we recommend to contact your local delivery office with your tracking number to arrange either a re-delivery or collection of your parcel.
International orders are sometimes subject to an import customs fee which may be the reason for any delays in delivery. We cannot accept responsibility for any charges that may occur as a result of import customs fees.
If the customs fee is not paid, and subsequently a delay in the delivery of the order arises, Circulr cannot be held responsible. If the item is returned to us as a result of non-payment of customs fees, we will not refund original postage charges paid.
If an item is returned to us as a result of a missed delivery, non-collection, failure to pay a customs fee, or an incorrect delivery address supplied, we can arrange for it to be resent to you subject to additional postage fees.
Australia - Aus Post
Germany - Deutsche Post
Brazil - Correios
France - La Poste
Spain - Correos